Principles of Customer Relationship Management
by Baran, Roger J.- List Price: $250.95
- ISBN-10: 0324322380
- ISBN-13: 9780324322385
- Edition: 1st
- Type: Hardcover
- Publisher: South-Western Pub
About The Book
The textbook is lively and will hold students' interest with its unusual and interesting vignettes from the gaming, hotel, banking, airline,... Read more
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