which focused on inclusion management practices at the organizational level. She is also the author of Inclusion Is Us which provides an in-depth analysis of the Latino Culture. Inclusion Must Be The Outcome she explores inclusion implementation and practices at the community level. She provides a complete guide, including tools, skills and ways to incorporate inclusion practices in a contemporary approach based on a business model. The stages of the volcano effect are introduced as one of the chapters to point out the different levels of institutional dysfunction including law enforcement. Maura is a native of Venezuela, and has worked with organizations and communities throughout the United States to help bring a message of inclusion. She is a certified MBE/WBE business woman and the founder of the Diversity & Inclusion Institute For Change. For more information about her work, and how to engage her services, please visit her website at www.mgrobinsoninc.com.

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