an easy-to-understand style that's a pleasure to read, the author outlines various ways of incorporating effective patient counseling into pharmacy practice and gives specific recommendations for developing strong counseling techniques. Appendices contain suggested patient counseling dialogues and sample forms. This edition includes new cartoons and photographs to make learning fun, case studies, summary tables, and reflective critical thinking questions. New and expanded topics include the therapeutic alliance between health professionals and patients, collaborative working relationships between pharmacists and physicians, and cultural and literacy issues.

Hide more