practical, how-to guidance on every aspect of physician-patient communication. Readers will hone their skills in patient-centered interviewing techniques whose effectiveness is documented by published evidence.Chapters present techniques for defining the patient's symptoms, making the doctor-centered part of the interviewing process patient-friendly, and handling specific scenarios. Also included are effective strategies for summarizing data from the interview, presenting these findings to colleagues, and using patient education materials. The book's user-friendly design features icons, boxed case vignettes, and use of color to highlight key points.

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