Raving Fans: A Revolutionary Approach To Customer Service

Raving Fans: A Revolutionary Approach To Customer Service

by Ken Blanchard
  • List Price: $23.99
  • ISBN-10: 0688123163
  • ISBN-13: 9780688123161
  • Edition: 1st
  • Type: Hardcover
  • Publisher: William Morrow

About The Book

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't... Read more

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