Effective IT Service Management: To ITIL and Beyond!
by Rob Addy- List Price: $89.99
- ISBN-10: 3642092268
- ISBN-13: 9783642092268
- Edition: 2007th
- Type: Paperback
- Publisher: Springer
About The Book
This book offers practical guidance on delivering and managing IT services in an effective and efficient manner by extending the IT Infrastructure... Read more
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