Ruby K. Payne's myth shattering A Framework for Understanding Poverty, Bridges reaches out to the millions of service providers and businesses whose daily work connects them with the lives of people in poverty. In a highly readable format you'll find case studies, detailed analysis, helpful charts and exercises, and specific solutions you and your organization can implement right now to: Redesign programs to better serve people you work with Build skill sets for management to help guide employees Upgrade training for front-line staff like receptionists, case workers, and managers; Improve treatment outcomes in health care and behavioral health care; Increase the likelihood of moving from welfare to work. If your business, agency, or organization works with people from poverty, only a deeper understanding of their challenges-and strengths-will help you partner with them to create opportunities for success.

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