and highly readable, the fifth edition of Managing Health Services Organizations and Systems examines virtually every aspect of health services management. While still providing comprehensive coverage of the conceptual frameworks for managing the organization and delivery of health services, the fifth edition has been streamlined for a more focused and integrated presentation of material. Increased emphasis on public health and delivery of public health services is incorporated throughout the text, and expanded content on strategic planning and marketing is offered in separate chapters. A host of other improvements include * 56 case studies, many new or revised * extensively updated chapter on healthcare technology* more figures and tables* new discussion questions among scores suggested throughout the text * completely revised instructor s manual with additional cases not included in the text* comprehensive index With these extensive revisions, you can be confident that Managing Health Services Organizations and Systems, Fifth Edition, will provide your students with the comprehensive information you have come to expect on health services management. Future health care services managers will benefit from information on managerial problem solving, resource allocation and utilization, effective communication, organizational culture, continuous quality improvement, human resources, facilitation of change, and ethical and legal responsibilities.Teach your students how to tackle the challenging issues facing today s health services managers with the text trusted by more than 250 colleges and universities across the country. Order this new and improved edition of the best health services management text on the market today!

Hide more