friend? Want to complain about a rude salesperson? Having trouble expressing your feelings about a loved one's illness? Need to thank a co-worker for his assistance? McCarthy has provided samples which you can use as is, or modify to suit your own particular style or concerns.How to write more intimate personal lettersHow to write more powerful business correspondencePractical advice on format, style, tone, forms of address . . . and much more!So put down that phone and write a letter! It's not only more personal, it's more effective. And with Letter Writing Made Easy! Volume 2, writing a letter is a breeze!

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