environment of intense competitive pressure and technological uncertainty. No Surprises Project Management anticipated this trend and remains the best documented description of how pressure and uncertainty, when not addressed, combine to produce mediocre to poor performance. More importantly, No Surprises Project Management provides key principles and a system of practices for achieving excellent performance even in the most challenging high stakes environments. Nearly a decade after publication, the book is still praised for describing a manageable and replicable approach to helping teams and organizations succeed. The last 60 pages of the book contain detailed procedures and example templates.

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