how to approach anti-discriminatory practice. This book, grounded in practice experience, is an accessible guide to diversity issues in social work. Packed with tools and models for practice, it considers the concept of diversity and how people differ, provides a model for understanding discrimination, and discusses cross-cultural communication, including the impact and use of language. The authors also explore different learning styles and how to work constructively when personal preferences differ. Practice vignettes and exercises for the reader are included throughout the book. This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions. This series of short, accessible books focuses on the everyday key skills that social workers need in order to practise effectively and ensure the best possible outcomes for service users. Easy to read and practical, the books feature chapter summaries, practice examples based on real-life situations, and exercises for the reader to enhance their learning. The books in this series are essential reading for post-qualifying social work students and social work practitioners.

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