industry. The text then concentrates on the roles and responsibilities of various workers in restaurants and hotels, from chefs and servers to front desk agents and executive housekeepers. The basics of management and the business side of hospitality are also covered. Several chapters guide students through the steps of assessing which career they would like, how to find a job, and how to succeed.The Workbook is designed to help students review content, apply knowledge, and develop critical-thinking skills. A wide variety of activities are provided for various learning styles. This supplement is a consumable resource, designed with perforated pages so that a given chapter can be removed and turned in for grading or checking.

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