overview and introduction to Six Sigma concepts, primary terminology, and the basics of the DMAIC method, this valuable pocket guide presents over 40 Six Sigma tools, including the CTQ, (Critical to Quality)Tree, FMEA (Failure Mode and Effects Analysis), Kano Model, MSA (Measurement Systems Analysis), Process Sigma, Regression, SIPOC (Suppliers, Inputs, Process, Outputs and Customers), VOC (Voice of the Customer), Data Collection System, and the Y=f(x) formula. This valuable pocket guide opens your team members minds to the power of Six Sigma to close the value gap between you and your competitors...Increase your company s profitability...strengthen your market position. Easy-to-follow, step-by-step approach makes the Six Sigma process transparent to users. Speed bumps are identified and explained to aid immediate understanding. Text is enriched with diagrams, charts, and tables. Information is presented with instructor-type questions and bulleted responses that cut quickly to the core of every issue. Thoughtful tips throughout head off misunderstandings before they can take root. Examples and cases clarify complex concepts. The book was brought up to date in 2017 with revision #5 which kept all of the original tools and page flow. Three new tools were added, Confidence Intervals, Risk Assessment and Management, and Value Stream Mapping (VSM), along with an acronyms list and index. The Six Sigma Memory Jogger II now contains over 40 tried and tested tools and techniques all in the classic Why use it?, What does it do?, and How do I do it? Memory Jogger format to help you and your teams quickly and correctly make sustainable improvements to your business.

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