A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool

A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool

by Janelle Barlow
  • List Price: $22.95
  • ISBN-10: 1576755827
  • ISBN-13: 9781576755822
  • Edition: 2nd
  • Type: Paperback
  • Publisher: Berrett-Koehler Publishers

About The Book

The first edition of A Complaint Is a Gift introduced a revolutionary notion: customer complaints are a valuable feedback mechanism that can help... Read more

FINDING THE BEST PRICES

Related Books

The Social and Emotional Development of Gifted Children:...
  • Year: 2002
  • Edition:
  • Publisher: Prufrock Press
  • Type: Paperback
  • ISBN13: 9781882664771
  • ISBN: 1882664779
Curriculum Planning & Instructional Design For Gifted...
  • Year: 2002
  • Edition:
  • Publisher: Love Pub Co
  • Type: Paperback
  • ISBN13: 9780891082927
  • ISBN: 0891082921
Critical Thinking Handbook: K-3Rd Grade
  • Year: -0001
  • Edition:
  • Publisher: Foundation for Critical Thinking
  • Type: Paperback
  • ISBN13: 9780944583050
  • ISBN: 0944583059