alternative to "because I said so." Trusted family therapist and author Michael P. Nichols takes on the number-one problem of parents today with the insight and humor that has made his earlier The Lost Art of Listening an enduring bestseller. Presented is a simple, easy-to-follow, yet remarkably effective way to put an end to arguments by refusing to argue back. Instead, the techniques of responsive listening help parents open up better communication in the family; create an atmosphere of respect and cooperation; and take children's feelings into account-without giving in to their demands. Loads of realistic examples help parents defuse whining and defiance and manage common conflicts with preschoolers to teens.

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