Features: New and revised material includes: Expanded discussion of strategic planning, including the importance of system integration and IM/IT governance Extensive updates to the project management chapter, including information on establishing a centralized IM/IT portfolio management office (PMO) to improve project success rates A new chapter on the government s role in IM/IT, including the impact of HIPAA and other legislation A new chapter that explains how IM/IT investments are evaluated and provides a framework for conducting these analyses Updated information on the electronic health record and other clinical and administrative applications used in healthcare enterprises A comprehensive profile of hospital IM/IT leadership, including the role of the Chief Information Officer (CIO) Each chapter features learning objectives, web resources, and discussion questions Includes a case that illustrates the design of an EMR in a multi-specialty group practice Includes a glossary that clarifies technical terms

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