majority of attempts to implement lean end in disappointing results. The critical factor so often overlooked is that lean implementation requires day-to-day, hour-by-hour management practices and skills that leaders in conventional batch-and-queue environments are neither familiar nor comfortable with. Creating a Lean Culture helps lean leaders succeed in their personal batch-to-lean transformation. It provides a practical guide to implementing the missing links needed to sustain a lean implementation.  Mann provides critical guidance on developing and using the key elements of a lean management system, including:  leader standard work, visual controls, daily accountability processes, maintaining a process focus, managing key HR issues, and much more.  In addition, a questionnaire is included to help assess current management practices and monitor progress.

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