
Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-Mail Environments
by Diane K. Kovacs- List Price: $72.00
- ISBN-10: 1555705987
- ISBN-13: 9781555705985
- Edition: 1st
- Type: Paperback
- Publisher: Neal Schuman Publishers
About The Book
IM, e-mail, and chat reference is already here, but have you adapted your traditional reference interview and information provision skills to these new... Read more
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