Managing to Keep the Customer: How to Achieve and Maintain Superior Customer Service Throughout the Organization...

Managing to Keep the Customer: How to Achieve and Maintain Superior Customer Service Throughout the Organization...

by Desatnick, Robert L.
  • List Price: $38.00
  • ISBN-10: 1555424155
  • ISBN-13: 9781555424152
  • Edition: Revised
  • Type: Hardcover
  • Publisher: Jossey-Bass

About The Book

Provides a blueprint for building and maintaining a total organizational commitment to greater customer satisfaction. Examples from a wide range of... Read more

FINDING THE BEST PRICES

Related Books

The Corporation: The Pathological Pursuit of Profit and...
  • Year: 2005
  • Edition: Reprint
  • Publisher: Free Press
  • Type: Paperback
  • ISBN13: 9780743247467
  • ISBN: 0743247469
The Scandals of '51: How the Gamblers Almost Killed...
  • Year: 1999
  • Edition:
  • Publisher: Seven Stories Press
  • Type: Paperback
  • ISBN13: 9781888363913
  • ISBN: 1888363916
Research Methods in Practice: Strategies for Description...
  • Year: 2004
  • Edition: 1st
  • Publisher: SAGE Publications, Inc
  • Type: Paperback
  • ISBN13: 9781412964678
  • ISBN: 1412964679