services permeates society and drastically improves business outcomes. In this book, we introduce the concept of “Smart Services” led digital disruption. Smart Services are built around Internet of Things and the enterprise ability to interpret data. The challenging part is knowing where to start, how to execute, and being able to prioritize and gain consensus within your organization for a successful digital transformation. In today’s digital economy the market is a lot less forgiving because of the speed at which change is happening, and the speed at which consumers expect more. As a result, digital transformations are a lot more complicated and the stakes are much higher…this is the digital gamble. That’s where we come in. We’ve helped many organizations win this ‘digital gamble’ by applying our collective experience in building the culture required as well as our experience in designing and implementing business and technology strategy. In this book, we have modelled what has worked into a framework for managing this digital disruption in context of what we call "The 5 Disruption Levers". Armed with the insights from this book, you can set yourself free to have fun developing your digital career and business. It requires a lot of creativity to do a digital transformation right, and that is one of the reasons we wanted to write this book. We want more companies to create their own successful digital transformations—but with the odds stacked heavily in their favor.

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