includes the following information in one convenient consolidated document: PART I: COMMUNICATON BASICS Chapter 1: A Basic Philosophy of Communication Chapter 2: Seven Steps to Effective Communication: An Overview PART II: PREPARING TO WRITE AND SPEAK Chapter 3: Analyzing Purpose and Audience Chapter 4: Researching Your Topic Chapter 5: Supporting Your Ideas Chapter 6: Organizing and Outlining Your Thoughts PART III: WRITING WITH FOCUS Chapter 7: Writing Your Draft Chapter 8: Editing Your Draft Chapter 9: Fighting for Feedback and Getting Approval PART IV: FACE-TO-FACE: SPEAKING AND LISTENING Chapter 10: Air Force Speaking Chapter 11: Effective Listening Strategies PART V: WORKPLACE CHALLENGES Chapter 12: Electronic Communication Chapter 13: Meetings PART VI: AIR FORCE WRITING PRODUCTS AND TEMPLATES The Quill Personal Letter Official Memorandum In Turn Memo Indorsement Memo Short-Note Reply Memorandum for Record Trip Report Staff Study Report Talking Paper Bullet Background Paper Background Paper Position Paper Staff Summary Sheet Performance Report Awards and Decorations Air Force Publications Biography Résumé Envelope APPENDIX 1: THE MECHANICS OF WRITING Glossary of Common Grammatical and Writing Terms Punctuation Guidelines: An Alphabetical Listing Abbreviating ABCs Capitalization Guidelines Numbers, Numbers, Numbers APPENDIX 2: THE MECHANICS OF RESEARCH APPENDIX 3: EFFECTIVE READING STRATEGIES APPENDIX 4: BIBLIOGRAPHY AND OTHER REFERENCES THE INDEX And AFMAN 33-326: Chapter 1—COMMUNICATIONS MANAGEMENT 1.1. Formats Unique to Headquarters Air Force (HAF) 1.2. Plain Language. 1.3. Writers’ Responsibilities. 1.4. Suspense Actions. 1.5. Coordination Process. Chapter 2—STATIONERY STANDARDS AND USES 7 2.1. Paper Standards. Table 2.1. Paper Quality. 2.2. Standard Letterhead. 2.3. Pre-printed Letterhead. 2.4. Computer-Generated Letterhead. 2.5. Headquarters United States Air Force (HQ USAF) Letterhead. 2.6. Department of Defense (DoD) Programs and Activities Letterhead. 2.7. Slogans. 2.8. Logograms (Logos). Figure 2.1. Design of Official Stationery. Chapter 3—THE OFFICIAL MEMORANDUM, COMMUNICATION MANAGEMENT FORMS AND OTHER TYPES OF WRITTEN COMMUNICATION 3.1. Official Memorandums. 3.2. AF Form 74, Communication Status Notice/Request. 3.3. AF Form 388, Communication Control Record. 3.4. AF Form 1768, Staff Summary Sheet. Figure 3.1. Sample AF Form 1768, Staff Summary Sheet, and Instructions. Chapter 4—GUIDE AND FORM MEMORANDUMS 4.1. Guide Memorandums. 4.2. Form Memorandums. Table 4.1. Form Memorandum (Justified). 4.3. Other Written Communication Types. Chapter 5—USE OF ENVELOPES 16 AFMAN33-326 25 NOVEMBER 2011 5.1. General Information. 5.2. Envelope Size. 5.3. Addressing the Envelope. Figure 5.1. Envelope Address Position and Format. Figure 5.2. Printing Addresses and Return Addresses. 5.4. Machine-Processed Mailing. 5.5. Mailing Labels, Cards, and Self-Mailers. 5.6. Preparation and Content of Mail Indicia. 5.7. Preparing Envelopes for Classified Material. Attachment 1—GLOSSARY OF REFERENCES AND SUPPORTING INFORMATION Attachment 2—DEPARTMENT OF THE AIR FORCE SEAL, COAT OF ARMS, AND CREST

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