Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital

Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital

by Rhonda Dishongh
  • List Price: $45.95
  • ISBN-10: 1466583088
  • ISBN-13: 9781466583085
  • Edition: 1st
  • Type: Hardcover
  • Publisher: Productivity Press

About The Book

Written by internationally acknowledged experts in the customer and patient experience movement, Achieving Patient (aka Customer) Experience Excellence:... Read more

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