collaboration, making this the ideal companion for anyone taking the new qualification. Written by a highly experienced and respected author team, this book focuses on the knowledge you will need in order to obtain the qualification, and will support you through your assessment and the start of your career. Key features of this new edition: - Focused and clear coverage from authors who are internationally respected experts means you can trust that the content and know that it is the key information that you need for the course - Case studies and Practice Tips features show you exactly how you can use the knowledge and concepts when you are working in real life senario - Assessment Checklist and Assessment Practice features make sure that you have the necessary understanding and preparation to pass your course - An easy-to-read and friendly writing style keeps the book enjoyable and accessible for all students. - Key Terms feature throughout the text for easy reference

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