Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience (Hospitality Manag

Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience (Hospitality Manag

by Ford, Robert C.
  • List Price: $98.95
  • ISBN-10: 1439060320
  • ISBN-13: 9781439060322
  • Edition: 1st
  • Type: Hardcover
  • Publisher: Delmar Cengage Learning

About The Book

MANAGING QUALITY SERVICE IN HOSPITALITY: HOW ORGANIZATIONS ACHIEVE EXCELLENCE IN THE GUEST EXPERIENCE, 1st edition teaches the concept of treating... Read more

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