classroom. This holistic approach advises the client's management to influence changes in the system - not in the employees - thus effecting lasting transformative change. The book addresses gaining understanding first, then mastery of critical learning processes. Understanding and mastery of the new paradigm are presented and developed as Learning to BE, Learning to LEARN, and Learning to DO. The Consulting Systems Worldview framework covers four distinct iterative and interactive phases in the consulting engagement. Two real cases provide an opportunity to use the key framework tasks and the explanation of what was actually done in these cases to reach a successful outcome. The book capitalizes on presencing - leading and learning from the future as it emerges.

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