theory, research, and applied examples. The authors introduce each chapter with discussions among three characters-Ruth, Marla, and Anthony-students whose research projects demonstrate the challenges and excitement of qualitative research. Woven into the chapters and the characters' stories are three themes that are the heart of the book: First, research is about learning; second, research can and should be useful; and finally, a researcher should practice the highest ethical standards to ensure that a study is trustworthy.

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