interconnected world we live and work in. A top-ranked team of global experts combine both industrial and scholarly perspectives, bringing a wealth of experience to make this the complete introduction for 21st century business. This textbook is essential reading for all Information Systems modules with a strategic focus and for broader Strategic Management, Information Management and professional courses. Contributions are written from this team of global experts: David Avison ESSC, France; Peter Baloh, Ljubljana University, Slovenia & University of Washington, USA; Alexis Barlow Glasgow Caledonian University, UK; Egon Berghout University of Groningen, Netherlands; Colin Combe, Glasgow Caledonian University, UK; Thomas Connolly, University of the West of Scotland, UK; David Coss, Virginia Commonwealth University, USA; Kevin Desouza, University of Washington, USA; Gurpreet Dhillon, Virginia Commonwealth University, USA; David Duncan, Wolters Kluwer, UK; Peter Duncan, Glasgow Caledonian University, UK; David Edgar, Glasgow Caledonian University, UK; Guy Fitzgerald, Brunel University, UK; Stuart Fitz-Gerald, Kingston University, UK; Arnoud Franken, Cranfield University, UK; Tom Fuller, Deloitte Touche Tohmatsu, UK; Robert Galliers, Bentley University, USA; Merlin Gardner, Deloitte Touche Tohmatsu, UK; Kevin Grant, Glasgow Caledonian University, UK; Ray Hackney, Brunel University, UK; Feng Li, University of Newcastle, UK; Laszlo Nemeth, Dex, Hungary; Sue Newell, Bentley University, USA; David Paton, Deloitte MCS Limited, UK; Philip Powell, Birkbeck, University of London, UK; Vivien Reid, Glasgow Caledonian University, UK; Mark Stansfield, University of the West of Scotland, UK; Anne Wiggins, UNCTAD, Switzerland; John Wright, NHS Ayrshire and Arran, UK.

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