* Goes beyond prejudice and discrimination to discuss the personal and social implications of diversity for both majority and minority group members * Considers how historical, political, economic, and societal factors shape the way people think about and respond to diversity * Explains why discrimination leads to bias at all levels in society interpersonal, institutional, cultural, and social * Describes proven techniques for improving intergroup relations * Examines the brain's impact on bias in clear terms for students with little or no background in neuroscience * Includes helpful study tools throughout the text as well as an online instructor s manual

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