examples, interactive applications, and the latest research on small group communication. Following the central unifying theme of cooperation, the text uses the communication competence model to guide discussions of key small group concepts and processes. It includes systems theory as a key theoretical component and continues its unique emphasis on the role of power in small group communication. Thoroughly revised and updated, the ninth edition integrates business-oriented and workplace examples, surveys, and studies throughout. Doubling the coverage of group roles, the text includes expanded discussions of the types of informal group roles as well as comprehensive explanations of task, maintenance, and disruptive roles. Discussion of technology and its influence on small group communication also has been expanded throughout the text. Helping students put what they learn into practice, new interactive activities and exercises have been added to the text, while interactive pre- and post-quizzes are included in MindTap.

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