writing, well-researched examples, and thorough coverage of issues. Griffin presents students with a functional approach to management (planning, leading, organizing, and controlling), and integrates real-world examples throughout the text to help them fully appreciate the role and scope of management in contemporary business.The Eighth Edition reflects real managers' current interests and concerns. As a result, the text features new or enhanced coverage of the service sector, ethics, global management, and information technology. In addition, Griffin explains the conceptual framework underlying key managerial activities and offers examples of how and when these theories have been employed (successfully and unsuccessfully) to emphasize that managers need to make sound decisions grounded in reality.Each chapter includes an opening incident, drawing students into the main discussion with a real-world scenario that introduces one of the chapter's key topics. These opening incidents feature companies such as Costco, Nike, Pfizer, JetBlue and Starbucks.All of the Closing Cases have been written specifically for this text. Closing Cases ask students to apply what they have learned in each chapter to a real-world scenario involving a high-profile company familiar to students, such as Disney, Southwest Airlines, General Electric, Ikea, and Wal-Mart.An ACE icon appears next to all end-of-chapter summaries, alerting students to ACE Practice Tests on the students' textbook web site or HM eStudy CD-ROM. ACE Practice Tests are self-quizzes designed to help students gauge their own understanding of chapter concepts and identify areas in which they require further review.Powered by Blackboard, Eduspace is a customizable, powerful and interactive platform that provides instructors with text-specific online courses and content. The Griffin Management course features chapter homework with feedback, At Issue discussion questions, and interactive class exercises.

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