examples, and cutting-edge research to deliver the latest coverage of small group communication. Following the central unifying theme of cooperation, the book uses the communication competence model to guide discussions of key small group concepts and processes. It includes systems theory as a key theoretical component as well as emphasizes the role of power in small group communication. Business-oriented and workplace examples, surveys, and studies bring chapter concepts to life. Expansive coverage of group roles includes detailed discussions of the types of informal group roles as well as comprehensive explanations of task, maintenance, and disruptive roles. In addition, insightful discussions of technology and its influence on small group communication is integrated throughout.

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