addresses this topic head on, exploring steps that must be taken to prepare for the rapidly changing demographics in American society, including immigration reform (emerging majorities), and evidenced based information substantiating the fact that diversity matters in terms of the provision of health care. Diversity is examined in terms of patient satisfaction and quality outcomes with an emphasis on racial, ethnic, gender, and linguistic diversity. The book highlights steps that key stakeholders, including federal, state, and private health care and public health entities, should take to ensure that representatives from emerging majority groups are involved with and serve as leaders in terms of the provision of health care at every level. The discussion of diversity is contrasted with the concept of cultural competency and how both go hand in hand in terms of the ultimate goal of closing the health status gap in the United States.

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