overwhelming advantages over conventional management, has yet to become ubiquitous in organizations. This book presents the key economic, social, political ideas that must diminish or be eliminated, and historical facts that must be understood and acknowledged in order to experience long-term success with Lean management. It will challenge, annoy, frighten, enlighten, frustrate, educate, and enliven you. Readers will gain a clear picture of how remarkably different Lean leaders' minds are compared to conventional leaders' minds. The differences range from great to small and reflect an overall way of thinking that completely upends the norm - for the customer, and for the better.

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