for solving problems, and the Japanese strategy reasons forward from cause to effect. They brainstorm root causes by asking, "What could be the root causes?" Then they start guessing, which is slow and ineffective. This approach rarely finds every root cause, so it rarely develops complete solutions. The better approach reasons backward from effect to cause, using Sherlock Holmes' strategy of observation and deduction. Problem solvers ask, "What is different when problems occur?" They observe the situation to discover clues that quickly identify every root cause, which leads to complete solutions. Reasoning backward is four times more effective than reasoning forward. This book introduces Holmes' strategy and these tools to students. For the first time, students can leave school prepared to be world-class problem solvers.

Hide more