
I'm Sorry to Hear That: Real Life Responses to Patients' 101 Most Common Complaints About Health Care
by Susan Keane Baker- List Price: $18.95
- ISBN-10: 0974998656
- ISBN-13: 9780974998657
- Edition: 1st
- Type: Paperback
- Publisher: Fire Stater Publishing
About The Book
From the patient's perspective, a complaint about healthcare or service is an urgent statement of fact. "I am here where I don't want to be", "I am... Read more
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