I'm Sorry to Hear That: Real Life Responses to Patients' 101 Most Common Complaints About Health Care

I'm Sorry to Hear That: Real Life Responses to Patients' 101 Most Common Complaints About Health Care

by Susan Keane Baker
  • List Price: $18.95
  • ISBN-10: 0974998656
  • ISBN-13: 9780974998657
  • Edition: 1st
  • Type: Paperback
  • Publisher: Fire Stater Publishing

About The Book

From the patient's perspective, a complaint about healthcare or service is an urgent statement of fact. "I am here where I don't want to be", "I am... Read more

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