to improve sales, customer satisfaction and internal communications? Writing at Work will boost your writing confidence and get you and your business communicating more successfully. Presented in bite-sized chunks with practical examples, Writing at Work is an A to Z of everything you need to know to polish up your writing skills. There's also a useful List of Everyday Words that will help you banish gobbledegook forever. Plus you'll learn how to: • Find the right tone of voice for your audience. • Get rid of tautologies, jargon and meaningless phrases. • Tackle the important task of proof reading. • Make your documents more accessible. Writing at Work will become the reference handbook you reach for whenever you need help with your writing.

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