Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
by Davis, Jeannie- List Price: $24.95
- ISBN-10: 0944918042
- ISBN-13: 9780944918043
- Edition: 1st
- Type: Paperback
- Publisher: Now Hear This Inc
About The Book
This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis' experiences, the book... Read more
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