organization's successes, share information with key audiences, and improve services. It can confirm that an organization is truly making a difference. This book is for: organization managers and decision makers, policymakers, funders, researchers, and students studying applied social service research. Benefits you'll get: describes what types of information to collect and what questions this information can answer; details the four phases of evaluation and the steps involved in each phase; and information on various types of research consultants and advice selecting one.

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