Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses
by Sawyer, Deborah C.- List Price: $29.95
- ISBN-10: 0910965560
- ISBN-13: 9780910965569
- Edition: N/A
- Type: Paperback
- Publisher: CyberAge Books
About The Book
Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service... Read more
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