public safety dispatching profession. This book is designed to lead students through an easy to follow, step-by-step procedure toward being hired for the position by providing a comprehensive view of the public safety dispatcher profession and a positive program to locate the type of position that best suits their individual career goals. Written by Capt. Richard L. Callen, Captain of Planning and Public Safety for the City of Avalon, Catalina Island, California, each chapter of this text contains Objectives, Key Terms, a Summary, and Activities designed to assist in the learning process. There are also Practice Questions with an Answer Key and an Index for easy reference. Become a 9-1-1 Dispatcher contains eight chapters with the following titles: -What is it all About? -Where the Jobs Are -How to Prepare for the Job -Radios, Computers, and Other Toys -The Hiring Process -On the Job -Pay and Benefits -In Closing...

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