that address participants' needs in specific skill areas as identified by the listening test is provided. The skill areas covered include: * Awareness--staying attentive * AttAnding--demonstrating interest * Perceiving--seeing and hearing information * Interpreting--seeking meaning * ComprehAnding--understanding meaning * Assessing--judging importance * Responding--reacting to information After you've used the Listen Up programs, you'll know what areas of communication need improvement. Here are the activities you need to stimulate those improvements. Get people thinking and talking about communication as they never have before! * Minimize communication breakdowns * Present communication as a four-stage listening process Each activity states its specific objective and is categorized according to the listening stage that it addresses: * Awareness**AttAnding and Perceiving** Interpreting and ComprehAnding** Assessing and Responding. TIMING: Varies with activity (15 minutes to 2 hours) AUDIENCE: All employees

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