Belt) currently available. Written by two uniquely qualified experts, all aspects of Six Sigma are covered, from its value and history to the voice of the customer, project management, all requisite methodologies and tools, testing and analysis, lean enterprise, design for Six Sigma (DFSS), failure mode and effects analysis, and much more. The authors numbered the chapters to align with the body of knowledge specified for the ASQ Certified Six Sigma Black Belt examination - therefore, if you’re struggling with a particular point in the body of knowledge, you can easily refer to the correspondingly numbered chapter or section of the book for explanation and clarification. The CD-ROM that is included with the handbook contains a wide selection of supplementary problems covering each chapter and a simulated Six Sigma Black Belt exam which has problems distributed among the chapters according to the scheme published in the body of knowledge for the ASQ certification.

Hide more