Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification

Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification

by Terry G. Vavra
  • List Price: $58.00
  • ISBN-10: 0873895002
  • ISBN-13: 9780873895002
  • Edition: 1st
  • Type: Hardcover
  • Publisher: Asq Pr

About The Book

Recent changes to the ISO 9001:2000 international standards require that organizations must have an effective method of measuring customer satisfaction... Read more

FINDING THE BEST PRICES

Related Books

A Primer of Oilwell Drilling, 7th Ed.
  • Year: 2008
  • Edition: 7th
  • Publisher: The University of Texas at Austin - Petr
  • Type: Paperback
  • ISBN13: 9780886982270
  • ISBN: 0886982278
Studies in Outdoor Recreation, 3rd ed.: Search and...
  • Year: 2010
  • Edition: 3rd
  • Publisher: Oregon State University Press
  • Type: Paperback
  • ISBN13: 9780870715907
  • ISBN: 0870715909
Process Technology Troubleshooting
  • Year: 2008
  • Edition: 1st
  • Publisher: Cengage Learning
  • Type: Paperback
  • ISBN13: 9781428311008
  • ISBN: 1428311009