Sustaining Total Quality: Achieving Performance Excellence Using the Baldrige Award Criteria
by Marton, Robert J.- List Price: $83.00
- ISBN-10: 086587610X
- ISBN-13: 9780865876101
- Edition: N/A
- Type: Hardcover
- Publisher: Government Institutes
About The Book
Using the Malcolm Baldrige National Quality Award framework as its foundation, this practical handbook examines the relationship between Total Quality... Read more
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