cut the city payroll, enhanced services, rebuilt infrastructure, revitalized neighborhoods, and reduced crime. And he did it all while cutting taxes! Now, in The Twenty-First Century City, Goldsmith shows how he did it.The Twenty-First Century City gives a hopeful glimpse of the city of the future?a city where less bureaucratic intervention means lower costs, safer streets, and better services. Mayor Goldsmith has proved that by using this new philosophy of urban governance?of government acting as a business and perceiving its citizens as customers?America's cities can once again buzz with the sounds of success.

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