technology environments that libraries operate within, related literature, and the practical experiences of hundreds of library staff actively building communities through their work, the book provides much-needed insights into the essential elements of community building through * Identifying user needs and designing services to meet those needs * Engaging communities with service selection, creation, and iteration * Utilizing practical new technologiesWhatever your role, and whatever size or type of library, the principles outlined here can support anyone working to build a strong community of engaged, interested, and satisfied library users.

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