Best Practices in Customer Service

Best Practices in Customer Service

by Ron Zemke
  • List Price: $39.95
  • ISBN-10: 0814470289
  • ISBN-13: 9780814470282
  • Edition: 1st
  • Type: Paperback
  • Publisher: AMACOM

About The Book

A collection of advice from customer service experts covers such topics as customer retention, service recovery, and providing customer service on the... Read more

FINDING THE BEST PRICES

Related Books

The Crisis Manager: Facing Disasters, Conflicts, and...
  • Year: 2011
  • Edition: 2nd
  • Publisher: Routledge
  • Type: Paperback
  • ISBN13: 9780415892315
  • ISBN: 0415892317
The Rational Project Manager: A Thinking Team's Guide to...
  • Year: -0001
  • Edition: 1st
  • Publisher: Wiley
  • Type: Hardcover
  • ISBN13: 9780471721468
  • ISBN: 0471721468
Operations Management, Flexible Edition and Lecture Guide...
  • Year: 2008
  • Edition: 9th
  • Publisher: Prentice Hall
  • Type: Paperback
  • ISBN13: 9780136073666
  • ISBN: 0136073662