Best Practices in Customer Service

Best Practices in Customer Service

by Ron Zemke
  • List Price: $39.95
  • ISBN-10: 0814470289
  • ISBN-13: 9780814470282
  • Edition: 1st
  • Type: Paperback
  • Publisher: AMACOM

About The Book

A collection of advice from customer service experts covers such topics as customer retention, service recovery, and providing customer service on the... Read more

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