Best Practices in Customer Service
by Zemke, Ron- List Price: $39.95
- ISBN-10: 0814470289
- ISBN-13: 9780814470282
- Edition: 1st
- Type: Paperback
- Publisher: Amacom Books
About The Book
A collection of advice from customer service experts covers such topics as customer retention, service recovery, and providing customer service on the... Read more
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