how management works, the role of the manager, or how to foster effective coworker relationships.Written by a health and business educator, this friendly book addresses topics from the employee's perspective. It provides the information students need on management and organizational styles and effective communication skills, while guiding them toward a greater understanding of the working world, how it affects them, and how to succeed in a health-care career.Use this book in your management or capstone course to put your students on the fast track to success and increase their promotability! Tackles topics such as: How health-care organizations function How to work well with others How management works The power of both verbal and nonverbal communication How to overcome resistance to change How to best manage stress "While this book may be most relevant for readers in the early stages oftheir careers, therapists of any 'vintage' would benefit from theconscious reflection and self-examination encouraged in the exercises."-- Mary Edwards, Volume 70, Number 1, Canadian Journal of Occupational Therapy, February 2003

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