Service Quality Management in Hospitality, Tourism, and Leisure

Service Quality Management in Hospitality, Tourism, and Leisure

by Connie Mok
  • List Price: $205.00
  • ISBN-10: 0789007266
  • ISBN-13: 9780789007261
  • Edition: N/A
  • Type: Hardcover
  • Publisher: Routledge

About The Book

Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and... Read more

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