
Service Quality Management in Hospitality, Tourism, and Leisure
by Mok, Connie- List Price: $205.00
- ISBN-10: 0789007266
- ISBN-13: 9780789007261
- Edition: 1st
- Type: Kindle Edition
- Publisher: Routledge
About The Book
Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and... Read more
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