The Telephone Interviewer's Handbook: How to Conduct Standardized Conversations
by Patricia A. Gwartney- List Price: $40.00
- ISBN-10: 0787986380
- ISBN-13: 9780787986384
- Edition: 2nd
- Type: Paperback
- Publisher: JB
About The Book
"Survey organizations should make this handbook an integral part of their training of telephone interviewers. It covers in a clear and direct manner all... Read more
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