The Telephone Interviewer's Handbook: How to Conduct Standardized Conversations

The Telephone Interviewer's Handbook: How to Conduct Standardized Conversations

by Patricia A. Gwartney
  • List Price: $40.00
  • ISBN-10: 0787986380
  • ISBN-13: 9780787986384
  • Edition: 2nd
  • Type: Paperback
  • Publisher: JB

About The Book

"Survey organizations should make this handbook an integral part of their training of telephone interviewers. It covers in a clear and direct manner all... Read more

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